Allen-Brown Service Solutions, LLC has over ten years in industry experience, specializing in recruitment and placement of top quality employees and subject matter experts. Inbound, Outbound, Email, Live Online Chat and Quality Assurance Specialists Available
Allen-Brown's subject matter experts can quickly be trained to become certified on your products and services, providing technical, customer and sales support.
Save time and control costs by utilizing remote agents equipped with the latest technology. Our flexible program allows us to quickly adapt to your ever changing business needs to increase your business agility.
- Recruiting the Most Qualified Employees
Allen-Brown conducts ongoing recruiting campaign to attract the most qualified employees. Our candidate database includes employees with a broad variety of experience.
- Industries: Our subject matter experts have a broad spectrum of experience in
- Customer Service; Onsite and Remote Support
- Business to Business Relationship Management
- Medical Billing/Transcription
- Data Entry
- Sales Support
- Technical Support: Live and Email Support
- Virtual Assistants
Your customers are your business and ours!
Remote Support on Home Ground
With traditional call centers attrition rates of 25–35 percent, rising to 40–70 percent for offshored services, attracting and retaining high-quality employees is a growing problem.
The ABS solution can help break this non-virtuous cycle. With home-based workers, churn typically drops to 10 percent, absenteeism by as much as 60 percent, and you’ll find it easier to attract and retain the right professionals.
Calling the call center Home
Remote is more than just home working. We provide Remote Agents with full virtual call center functionality, incorporating production level services such as payroll, HR and training, to ensure maximum efficiency and control.
